The Business Technical Care™ plan is a Saturday Holdings, Inc. program designed for small businesses.

 

 

 



Overview of Benefits

 

The Business Technical Care plan provides comprehensive technical support for your personal and business computers. We make sure your computers run efficiently and safe from external threats. Our program offers everything from secure remote technical support to firewall security, virus protection and monthly backup and storage of your hard drive’s most sensitive data.

 

Click on the "Benefits" link to the left or select a benefit link below to review and begin using the various benefits included in the plan. Each program component link will provide you with the appropriate usage instructions, toll free customer service numbers and in some cases, software downloads required to access the benefit provided.

 

Secure Remote Tech Support: Certified, licensed technicians can solve challenges large or small including software installation, operating system issues, PC maintenance, virus & spyware issues, smart phone applications, drivers, printers, scanners, Internet, E-mail, and much more.

 

On-Site Technical Support: Technical support, repair, installations, upgrades or training is provided by licensed, certified, rated technicians who travel to the geographic location of the technology being served. Our state-of-the-art, automated dispatch management system allows our customers to create requests for service 24x7, 365 days a year.

 

Data Back-Up and Storage: Never lose work files or other critical documents using our secure data backup service. Membership comes with 5 GB of data backup at no additional cost. Remote, offsite, backup service ensures your electronic life will be intact when disaster strikes.

 

Keylogging Defense System™: Our Keylogging Defense System™ eliminates online identity theft by encrypting every keystroke at the keyboard level sending only encrypted keystrokes to your browser. Our Keylogging Defense System bypasses the multiple communication areas that are normally vulnerable to keylogging attacks that could compromise your vital information.

 

Firewall Protection: You can never have too much protection when it comes to securing your computer! Our Personal Firewall™ feature compliments any existing firewalls on your computer and adds another layer of protection.

 

Internet Cleaner: Internet Cleaner™ seeks out and allows you to delete all of the temporary or security-compromising data types created on your machine while you are online. At the same time, it provides mechanisms for maintaining the convenience of these Windows® and web mechanisms.

 

System Cleaner: System Cleaner seeks out and deletes redundant files on your computer drive, freeing up valuable space and streamlining your system. The default settings are safe and will only find items that can be safely deleted.

 

File Shredder: File Shredder will completely erase files from your disk, without the possibility of recovery by any practical software or hardware methods. You can choose different methods for wiping the files, depending on the level of security you need.

 

Free Teleconferencing Services: All Technical Solution Members have access to Free Conference Calling Services.